We maintain a drug-free workplace and perform pre-employment substance abuse testing. We are proud to be an EEO/AA employer M/F/D/V. Regularly analyze departmental job descriptions for relevance and effectiveness.Interact with department and company employees in a professional and positive manner to foster good rapport, promote team s.pirit and ensure effective two-way and cross-culture communications.Supervise, direct, coordinate, influence and persuade employees in order to maintain company service standards.Proactively manage and direct the performance of the poker employees provide and recommend training and performance enhancements and evaluations.Maintain an up to date knowledge of Company events and promotions and ensure direct reports are briefed accordingly.Provide ongoing advice, support and direction to subordinates manage work operations and prepare plans to implement change when required monitor productivity of each work unit in the department.Recommend strategies to the poker manager for business enhancements, promotions, special events and guest service improvement.Manage department strategic planning and development.

Observe and stay current about industry and competitor developments and communicate the same to the poker manager.

Make suggestions and recommendations for the enhancement of services and operations.

Practice and foster open, clear, two-way communication with all related departments and superiors.

Monitor and manage staffing levels and labor costs and optimize utilization of poker tables.

Assist in the recruitment, orientation, training, development and scheduling of Poker Games personnel.

Cooperate and coordinate with gaming regulators as required and as appropriate.

Adhere to and ensure compliance with all gaming regulations, internal controls, policies and business processes.

Review and maintain the necessary records pertaining to the activities of the poker department including daily and monthly review of operations and financial data.Ensure the protection and integrity of all games, currency, chips, playing cards and other assets.Ensure appropriate and professional care and service are provided to guests and employees.Responsible for the direct management and problem resolution of poker operations and indirect management of poker employees during assigned shift continual monitoring of shift activities to ensure game integrity and asset protection enforce company policies and business processes and ensure compliance with gaming regulations and internal controls practice and enforce excellent guest service.

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